Change Communication
Change is a constant. We provide game-changing insights, expertise and strategic communications consultancy for HR and change teams.
Our Services
From understanding business goals to shaping change communication – we have the knowledge and tools to increase employee engagement. Strategy, campaigns, channels, creative, narrative, long term comms plans, measurement, refinement. Applying a scientific approach to communications, we’ll generate wholehearted employee participation with your change programmes.
Transformational /
Strategic Change
We ensure employee buy-in to strategic change through truly inspiring communication.
This means not just explaining that organisational changes are coming and what to do, but why. The desired outcomes, the full extent of the change, the benefits to the company, and importantly, to the employee.
We help employees to make sense of a new ‘ask’ from the organisation, in the context of all the existing asks they are grappling with.
Operational
Change
Asking employees to change the way they operate is not a ‘one size fit’s all’ communication exercise.
We ensure operational change comms are Targeted (relevant and personal to an employee’s role) and Two-way (opportunity to feedback and discuss) to encourage understanding and commitment to new ways of working. Explaining the ‘why’ and the benefits are also pivotal in lowering employee resistance.
And making a ‘sometimes-dry’ subject truly inspiring is what we do!
Behavioural
Change
Whether it’s a global Digital shift, a mind-set change, applying new company values to the customer journey, or adopting Agile working, we’ve guided some of the world’s largest brands through behavioural change initiatives, using inspirational communication programmes and an ‘always-on’ approach.
Adopting a hearts and minds strategy ensures emotional buy-in, in addition to the transactional elements of behavioural change.
Technological
Change
Workday, SuccessFactors, whatever the HRIS or business system, we know how to motivate employees and embed even the most complex behaviour-changing systems.
From global launches and overcoming employee resistance, to communicating analytics – we have the insight and creativity to get the most out of your investment.
Cultural
Change
Old habits die hard. Changing a well–embedded culture needs a communication strategy that is equally sustained and well-embedded.
Our expertise secures the emotional buy-in of employees and embeds the desired culture at all levels. We ensure engagement through the right combination of clear messaging, targeted communication and captivating creativity - reducing the risks, removing barriers and eliciting new cultural behaviours.
