Privacy Policy

Caburn Hope is committed to protecting your privacy online. This privacy policy covers visitors to the Caburn Hope website, www.caburnhope.co.uk and outlines how we work within GDPR guidelines.

What is GDPR

The EU’s General Data Protection Regulation (GDPR) brings data protection legislation into line with new, previously unforeseen ways that data is now used.

Why is GDPR needed?

Firstly, to give people more control over how their personal data is used.

Secondly, to give businesses a simpler, clearer legal environment in which to operate, making data protection law identical throughout the single market.

As controllers or processors of data, we need to follow the GDPR ruling and state how and why personal data is processed.

We ensure personal data is processed lawfully, transparently, and for a specific purpose. In our case to keep you up to date on our work, case studies and insight. And also as processors on behalf of clients for specific projects.

What is personal data?

Anything that counted as personal data under the Data Protection Act also qualifies as personal data under the GDPR.

Data, like economic, cultural or mental health information, is also considered personally identifiable information. We however request the minimum when it comes to communicating with you. We request a user’s name, email and possibly phone number when they sign-up to our mailing list, but we always ask for explicit permission, letting you know what your data will be used for.

Any emails we send out always have a means of unsubscribing from our mailing list. You have the right to access any information we hold on you, and the right to know why that data is being processed, how long it’s stored for, and who gets to see it. Should you require further information on this, please contact us.

Collection of information

We automatically log visitor’s domain and IP addresses by programming when they visit our website. This data is used to see where the site is being used to ensure coverage, and for click stream analysis to help better understand site usage, so that we may improve our service to you. We do not identify the user but only the computer that is being used to view the site.

We have purchased 3rd party lists that are GDPR compliant to help build and maintain our mailing list. We carefully consider whether there is a legitimate interest in what we share via email. From our research, or from information that you have provided, we have identified your email address as being an appropriate point of contact within your organisation. This represents legitimate interest in line with the ICO's guidance.

We will always ensure that we use data proportionally, with a minimal impact on personal privacy.

Cookies

Cookies are used temporarily to store information. Cookies are specific to the server that created them and cannot legally be accessed by other servers, which means they cannot be used to track your movements around the web.

Subscribing to services

When requesting information, you may be asked for your e-mail address, and/or your name. The information requested is then sent to you using the personal details received. We will not pass your details to any third parties unless it is to assist us in responding to your request, comments etc.

Security

Caburn Hope has taken all the relevant security measures to protect any personal data received from loss, misuse and alterations of customer data under our control. While we cannot guarantee that loss, misuse or alterations of data will not occur, we use our best efforts to prevent this.

Acceptance

By using this site, you consent to the collection and use of this information by Caburn Hope and to this privacy policy. If we change our privacy policy in any way, we will post these changes on this page.

Contacts

Should you wish to discuss our privacy policy in more detail, or see our GDPA Agreements (for client projects involving the processing of data), our full Data Protection Policy or Data Security Policy, please contact us at [javascript protected email address] with your question/comments. Alternatively, you can call us on 01273 480404.